Privacy Policy

Overview

Onsiter (ABN 67 568 949 558) is committed to protecting the privacy of people who visit our website or enquire about our services. This policy explains what information we collect, how we use it, and how we keep it safe.

By using our website or submitting an enquiry, you agree to the practices described in this policy.

Information we collect

We collect information you provide directly, including:

• Your name and business name
• Email address or phone number
• Trade type and the service you are interested in
• Any messages or job descriptions you submit through our website

We also collect basic analytics data such as pages visited and time on site. This data is aggregated and not linked to any individual.

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Provide you with a quote or audit as requested
• Communicate with you about your project
• Improve our website and services

We do not sell, rent or share your personal information with third parties for marketing purposes.

Email demo feature

Our website includes a demo feature that generates and sends a sample automated email to an address you provide. The email address and business details you enter are used solely to send the demo email and are not stored or used for any other purpose.

Third-party services

We use the following third-party services to operate our website and process enquiries:

• Anthropic — to power the AI features on our website
• n8n — to process form submissions and send notification emails
• Gmail — to send email responses
• Vercel — to host our website

Each of these providers has their own privacy policy. We only share the minimum information necessary to operate these services.

Data retention

We retain enquiry data for as long as is reasonably necessary to respond to and manage your request. If you would like your information removed, contact us and we will delete it promptly.

Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. Our website is served over HTTPS and we do not store sensitive personal data beyond what is needed to respond to your enquiry.

Your rights

You have the right to request access to the personal information we hold about you, ask us to correct or delete it, and opt out of any future communications. To exercise any of these rights, contact us at the address below.

Cookies

Our website may use cookies for basic functionality and analytics. We do not use cookies for advertising or tracking across other websites. You can disable cookies in your browser settings, though some parts of the site may not function as expected.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

If you have any questions about this privacy policy or how we handle your information, please contact us: